Privacy notice
What Dementia Malaysia collects when you contact us or visit this website, why, who sees it, how long we keep it, and how to use your rights.
Also available in Bahasa Malaysia: Notis privasi.
1. Who we are
Dementia Malaysia is presented by Genesis Life Care and run by Genesis Life Care Malaysia Sdn Bhd (company no. 202301020459), the company responsible for your personal data. Address: No. 3, Jalan Istana, Amverton Business Centre, 41000 Klang, Selangor, Malaysia.
2. What we collect
- This website has no forms and we do not ask you to give us personal details on it. If you phone the number shown, we keep a note of your call only if you ask us to follow up.
- Links to other websites (for example Genesis Life Care, our placement agency and government sites) take you to sites that have their own privacy notices.
- When you visit this website: Google Analytics records the pages you view, your clicks, your approximate location, and your browser and device. Google Fonts loads the website's text styles from Google, so your device contacts Google when a page opens.
We do not sell your personal data.
3. Why we use it
- To see which pages help visitors and keep the website working.
- To follow up a call, if you asked us to.
- To follow the law.
4. Who we share it with
Only as far as needed, and never sold:
- Our service providers: Vercel (website hosting), Supabase (our records, in Singapore), Google (analytics and fonts).
- Government bodies, when the law requires it.
- Professional advisers, under confidentiality.
5. Outside Malaysia
Our records are stored in a database in Singapore. Google and Vercel also handle data outside Malaysia. By using this website you agree that your personal data may be handled in Singapore and in other countries where these providers work.
6. How long we keep it
We keep a note of a call for 2 years from the date of the call, and only if you asked us to follow up. We keep website analytics for 14 months. After that we delete the data or make it anonymous.
7. How we protect it
Access is limited to the people who need it, and data is sent over encrypted connections.
8. Your rights
You may ask to see your personal data, to correct it, to withdraw your consent, to ask us to stop using it for a purpose, and, where the law gives you the right, to have a copy of it sent to you or to another organisation. Write to enquiries@genesiscare.com.my or call +60 19-325 0457. We reply within 21 days.
9. Cookies
Google Analytics sets cookies to count visits. A notice at the bottom of the page tells you about this the first time you visit. You can also block cookies in your browser settings.
10. Children
This website is not meant for people under 18. If you think a child has given us personal data, tell us and we will delete it.
11. Data protection contact
Our data protection contact is Lyndon, Genesis Life Care Malaysia Sdn Bhd. Write to enquiries@genesiscare.com.my or call +60 19-325 0457.
12. Changes
If we change this notice we will put the new version here and change the date at the top.